Frequently Asked Questions

Everything you need to know about shopping with Raishma

What is your shipping policy?

We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.

How do I return an item?

You can return unworn items in their original packaging within 28 days of delivery. Please visit our Returns Portal to generate your shipping label and initiate the process.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer secure checkout options via PayPal, Apple Pay, and Klarna for flexible payments.

How can I track my order?

Once your order has been dispatched, you will receive a shipping confirmation email containing a unique tracking number and a link to follow your parcel's progress.

Are your products ethically sourced?

Yes, at Raishma, we are committed to ethical manufacturing. We work closely with our artisans and suppliers to ensure fair wages, safe working conditions, and high-quality craftsmanship.

How do I find my correct size?

We provide a detailed Size Guide on every product page to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for the best silhouette.